Third Party Maintenance
Third-party maintenance is a hardware support solution that is independent of the OEM and will support all aspects of your equipment’s lifecycle. Cloud Rush provides global third party maintenance contracts for Cisco, IBM, HP, Dell, EMC, NetApp, Brocade, Hitachi and more. Our knowledgeable staff will help you navigate today’s technologically advanced environment as we are proactive, which will help you make decisions to reduce time, effort, and cost.
Cloud Rush’s TPM will deliver you customized SLA’s (Service Level Agreements) and individual attention. We support our clients with online technical support, phone support, on-site assistance, as well as remote monitoring. The third-party maintenance offered by Cloud Rush will reduce operating costs while increasing flexibility. With faster response times, flexible maintenance contracts, customized support solutions, and the opportunity to extend your asset lifecycle, trusting your maintenance need to a third-party vendor such as Cloud Rush will decrease capital expenditures and supports a smart IT strategy.
Although your third-party maintenance agreement should be as unique as your organization, there are key differentiators that our clients have come to understand as the Cloud Rush way.
- Cost Management Strategies
- Flexible SLA’s
- Phone and online support
- On-Site Engineering Assistance
- Remote Monitoring
- OS Support
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We take a hands-on, human approach to IT. From conventional data center infrastructure and operations to hybrid cloud infrastructure and app development to serverless computing and containerization, our business is built on years of specialized industry experience and a team so talented it rivals that of much larger consultancies. Through our partnerships with world-class, market-leading companies, we deliver best-in-breed solutions that help our customers reach their goals faster. That’s our reputation.